Al Rehmat Fan offers a 2-year repair warranty for inverter fan motors, starting from the date of purchase, subject to the following conditions:

Warranty Exclusions:

  • The repair warranty does not cover damages resulting from accidents, attempted repairs, negligence, or customer mishandling.
  • Motor burnout caused by voltage fluctuations or water seepage (except waterproof ceiling fans) is excluded.
  • Proper motor controller connections as per the manual instructions are mandatory.
  • The repair warranty becomes void if the motor controller sustains damage from being connected to a dimmer.
  • Breakage of parts is not covered under warranty.

Additional Warranty Details:

  • Components of fans, including remotes and motor controllers, come with a 1-year repair warranty from the purchase date.
  • To claim a repair warranty, the warranty card must be completed, signed, and stamped by an authorized dealer.
  • Warranty card alterations, such as cutting or overwriting, will render the warranty void.
  • For cases not covered by the repair warranty, service and replacement charges will apply.
  • Replacement for non-repairable manufacturing faults requires approval from the authorized service provider.

Replacement Warranty:

  • The replacement warranty is valid for 10 days only from the date of purchase. Beyond this period, repairs and component replacements will incur charges.

Note: Al Rehmat Fan is not liable for indirect, incidental, or consequential damages arising from the use of its products.